Tova B, November 2024
Amazing service!!! The entire beach staff is so kind and helpful. Artem went above and beyond to make me feel special on my birthday. The house keeping staff was excellent. During turn down service my first night at the hotel the housekeeper even took the time to sing me happy birthday. The front desk staff is kind and friendly. Everyone took the time to make my birthday weekend exceptional. Every time I stay at Acqualina it is a great experience, but this trip was truly one to remember.
Eliott W, November 2024
We had an amazing experience, thanks to Alize! From the moment we arrived, she made us feel like VIPs. Alize was incredibly attentive and ensured every detail was perfect, from the meal recommendations to her helpful tips on things to do nearby. She was friendly, knowledgeable, and went above and beyond to make sure we had a great time. Alize’s service truly made our visit memorable, and we can’t wait to come back. Highly recommend asking for her if you’re visiting – she’s fantastic!
Dana G, November 2024
Took my Mom to celebrate her 80th birthday and we had a wonderful time. Teymur made the experience remarkable. Surprised us at the beach with coconut waters and desert. The service is impeccable. I’ve been here several times with the family and it’s always a pleasure. Professional staff that are very attentive to their guests.
Departure26780095022, November 2024
Top hotel. Clean as a whistle and every detail thought of. Nothing like the Acqualina. Lurii set up our beach chairs and umbrellas, water and even sunblock- the service is top!! No need to bring a book for the beach because they thought of that too.
Danielle S, November 2024
Aqualina Resort is by far one of the most beautiful and lovely resorts in Florida. The entire hotel from checking in, beach and restaurants is fabulous. Pablo at the beach was beyond kind and helpful! We had such a wonderful day with kids. It is a very family friendly resort, highly recommend. Thank you.
Tam, November 2024
Enjoyed our stay here so much. Service was perfect down to the smallest detail. Would definitely recommend for couples or for families. Would come back again in a heartbeat. My new favorite place in the area. Thoroughly loved and looking forward to coming back again.
Alexander D, November 2024
We came with a big group of my friends for my birthday, and this is our second time staying at the Aqualina resort. And I have to say I’m just as impressed this visit as I was my last. The entire staff from the very beginning at valet all the way through check-in and even on the beach had exceptional service and attention to detail. They even went as to bring us champagne and sang happy birthday. The management here has done an incredible job would highly recommend this resort as one of the tops in all of Miami.
Buddhadarla, November 2024
We had a fantastic stay at Acqualina Resort in Sunny Isles. We had amazing service on the beach and Adrian was amazing! He had our chairs set up within minutes and took extra time to make sure it was just perfect . He was hardworking and very personable. This resort is amazing, and people like Adrian made it extra special. Also, Ricardo and Temur on the beach were amazing as well!
Pedro C, November 2024
Our beach attendant Adrian made our time on the beach one that we’ll never forget. He made our 7th Wedding Anniversary a wonderful one! He took the time to surprise my wife and I with two red roses and coconut water served in beautiful resort branded coconuts! He definitely made us feel special!
Marie K, November 2024
The staff is extremely customer focused. Karen at reception, Kevin the attendant on the beach, Sebastian at breakfast, Fiorella at Ke-uH and Todd at checking us in on the beach.
This type of service is hard to find these days - but our every need was met with courtesy, respect, and friendliness.
Josh R, November 2024
Alize was awesome and very helpful! She made our pool experience first class. Acqualina was an amazing resort to stay at for our family it had great food and amenities. The restaurants were wonderful and very delicious. I would highly recommend this stay!
Christopher A, November 2024
All I can say is the best family resort. Ultra luxury but ultra-attention. Alize and Robert made our entire family trip we will be coming here again every now. Food was superb…. If you know the restaurants then you know the quality of food.
Sylvia G, November 2024
Amazing in every way possible. Great service me and my family came here for Thanksgiving, it was our fourth time coming here and it was great before, but it was the best this time because we were given a beautiful and large city and ocean view suite with plenty of space for my five-person family.
Vivian G, November 2024
My family absolutely loves this hotel! We have been here 4 times! We got connecting rooms so that we could have enough room and know our children were safe. The rooms were extremely spacious. The staff here is amazing, and they always go above and beyond to make sure that you have what you need! The lobby also has a wonderful ice cream shop and the beach here is gorgeous. We look forward to coming in the future!
Getaway60384370002, November 2024
The best service all-around. Lurii will take impeccable care of you at the beach, and the amenities for adults and children are top tier. This is our third trip here and we will definitely be returning! Plan to try all the restaurants, there is no need to leave the resort!
Prilla1, October 2024
The hotel is amazing. Rooms are phenomenal. Service is exceptional. From Victoria at the front desk to Richard at breakfast and Louis at dinner and Uerii at the beach, someone was available to help before you even realized you needed it. Housekeeping is so thorough and gracious. Forget the flagship branded hotels in South FL. If you are looking for a 5-star experience, this is it.
Kristy R, October 2024
Beautiful hotel and excellent service. Lobby is breathtaking. Atmosphere modern and upscale. Good amenities for family, and a lot of great services offered during our stay.
I’d like to acknowledge one staff member at the pool where we spent most of our time, Alize was excellent in tending to my family during our stay. She was very professional, warm, and attentive. If I could hire her back home- I would. Thank you.
Hayley C, October 2024
Acqualina is incredible luxury while being so thoughtful. We traveled with our entire family, including 4 babies under 10 months. The staff thought of everything for both the room, and poolside. Alizé was an incredible help, anticipating our every need before we even asked. We will definitely be back.
Stay597818, October 2024
We had a wonderful stay here. It was very quiet and relaxing, and the service was top notch! The kids enjoyed swimming in the ocean with the boogie boards provided to them, and played soccer, basketball and chess all beach-side. Special shoutout to Lurri and Hector for being so kind and wonderful to our family! They were very friendly, attentive, and accommodating!
Sofia A, October 2024
This was an incredible experience! Alize, Ernesto, Luca & Anthony were the best! They were so attentive to our needs and always had such positive energy! I highly recommend this hotel & definitely think those specific pool and beach attendees should get a raise or be recognized for their hard work!
Corinnebkidd, October 2024
Amazing service and very nice people!! The food is so amazing also. The resort is so fun and kid friendly! Beautiful view and beach access. Soo fun!! 10/10! We are so grateful for this experience. This hotel can be meant for everyone. We love Acqualina and can’t wait to come back soon!
Louie L, October 2024
Best service Alize, best pool attendant / beach attendant Luka 10 out of 10. Best service best everything is so happy to be here. Best pool best beach best service best food wonderful view best hotel. unreal food unreal spa unreal pool unreal beach.
Exploration285414, October 2024
Beach service was on point! Kevin and the team did an amazing job making sure my daughter and I had everything we needed! We just walked down to the beach with our suits and hotel key & let them do the rest! Comfortable, attentive, five-star service!
Laura K, October 2024
This was my favorite trip yet to Acqualina, and I’ve been staying there for about 15 years. It was perfect. In addition to phenomenal weather, I cannot name one category in which the Acqualina did not excel. The entire staff is so hardworking, warm, and eager to please. Valeria you are truly amazing. Ion it is such a pleasure spending time with you, and you always make us laugh. Rachael thank you for coming to visit us on the couches!!!
We really relaxed and enjoyed ourselves. The hotel was full, but we didn’t feel it, as service was still impeccable.
On the last night, the valets gave me a bouquet of flowers. Beautiful and so thoughtful!
We truly can’t wait to come back. Again, and again. Thank you Acqualina.
Sarah M, October 2024
The experience and service here is unmatched. Feels like a European getaway.
The food and the service are impeccable. The attendance on the beach was superb, highly recommend this place. Thank you to Tikhon for making our anniversary extra special.
Elena H, September 2024
The service was absolutely fantastic. The beach was very nice, and food was incredible. Big shoutout to Michael. He was awesome and definitely helped us out with everything we needed. We will be back for some more fun under the sun.
Diandra P, September 2024
I come here every year for my anniversary, and I always have exceptional service.
Lucas at the beach has made us feel just at home while setting us for drinks on the beach he also made it extra special and brought roses with a special anniversary card.
Thank you so much.
Darlene in Il Mulino also gave us the best service and we had a lovely lunch with amazing views.
Jeffrey H, September 2024
Enjoyed great service from Alize and Ernesto at the large pool. Both were quite attentive and courteous. Continued impeccable service rendered by these Acqualina staff members are one of the many reasons my wife and I frequent this beautiful resort. Well done Alize and Ernesto.
Voyager 571897, September 2024
As a repeat customer, I must say that Acqualina never disappoints! From the moment we enter the resort, we are always greeted with impeccable service. Jaime and Sebastian as breakfast as well as Alize, Marcel, Jessica, and Ernesto at the pool treated us like family. They all were very attentive, and their service exceeded our expectations. Needless to say, we have thoroughly enjoyed our stay and are already looking forward to our next visit.
Escape464543, September 2024
We had an excellent stay at the Acqualina resort with my husband and kids. The resort is impeccable and very family friendly. The staff went above and beyond daily to make sure we were very comfortable. I might be spelling their names wrong but Zhanar, Anfisa, Alize, Iurii and a few other waiters were incredibly patient and kind with my kids, my husband and I couldn’t believe it. We are already planning a trip back with our friends in a couple of months, I don’t think we will ever stay anywhere else in Miami.
Kathy H, September 2024
Best place to have a second home. Adriana and Marcel are the Best at customer service! 5 stars all the way! Everyone is very attentive, professional, and friendly at all times here. The Acqualina has it all! There are 4 amazing restaurants, the SPA is incredible, and concierge is first class! I never want to leave!
Elmaleh2019, September 2024
The Acqualina resort is just fantastic in all aspects. Clean, beautiful hotel with outstanding service. Our pool girl Zhanar was so helpful and professional, she made sure to accommodate us no matter our requests, which made our stay that much more pleasant. Thank you to Mike at the pool reception as well for always greeting us with a smile and a joke - so appreciated. We can’t wait to be back!
Angela L, September 2024
The staff can make or break any property, no matter how nice. The staff here are ABSOLUTELY wonderful. Big shout out to Ivan for making our beach day perfect. Would highly recommend this resort. Our room is lovely with breathtaking views off of the oceanfront balcony.
Nicole L, August 2024
This hotel is probably the best I’ve been to! We went with another couple to celebrate our birthdays. They made us feel so special the entire weekend! The staff is top notch, customer service amazing! And the hotel is absolutely beautiful! We will all definitely come back!
Michel A, August 2024
Amazing property and amazing service! Really liked the personalized service and attention to detail. Thank you to Teymur and Ilurii for exceptional service and going above and beyond! We have been to many properties in the area but this one is by far the best!
Mayra, August 2024
Excellent experience! Staff is very friendly and accommodating! Food is great, you’ll find everything you need here, great restaurants, great spa and beautiful amenities! This is the place where you come and relax with your significant other or the whole family there is plenary of entertainment for everyone!
Rafael P, August 2024
We recently celebrated our anniversary at the Acqualina Hotel, and it was truly unforgettable! From the moment we arrived, we were treated like royalty. George from the concierge team went above and beyond to ensure every detail was taken care of. His exceptional service and attention to detail made our stay truly special. But the excellence didn't stop there! Jorge from the beach service was attentive, friendly, and made sure we had everything we needed to enjoy our day by the ocean.
Shane S, August 2024
The beach and pool service was excellent! Alizè was amazing and very attentive to our every need. She ordered our daybed and cabana and ensured we would received her service as we celebrated our anniversary. Great crew and beautiful resort.
Adair W, August 2024
Kevin and his team were top notch. Incredible service. Very attentive and responsive. Went above and beyond to accommodate any request! Cannot recommend enough. We were looking for a girls strip to be served and Kevin made that happen for us! No detail left undone!
Katy F, August 2024
Service is second to none. Outstanding. The most attentive and helpful team we have experienced in our years of travel. Kevin was extremely helpful and was always meeting our every need. The food was incredible. We never had to lift a finger!
Doron, August 2024
A hidden gem in Sunny Isles Beach, Florida
The color Red is your best friend and i love everything about it. The most beautiful place to take a relaxing vacation with your family or your partner.
The staff were amazing! They thought about everything. Every little detail.
The food is incredible, and you must visit their Sushi restaurant.
3 beautiful swimming pools and absolute gorgeous beach will be waiting for you!
Don’t miss out.
Colleen S, July 2024
The Acqualina is a resort like no other. Amazing facilities, beautiful beach, and exceptional service. The attention to detail and the care of every staff member makes each visit here a truly special experience. I have yet to find another place like it. A special thank you to Vlad, Jessica, Conrad, Alizé and Clair. Each provided exemplary service and made each interaction memorable.
Devon V, July 2024
Andrew was such a kind and helpful gentleman! He helped us every day we were at the beach and ensured we had the best spot available! He honestly just wanted to help and give us the best experience possible and I can confidently say that he did! Around ever corner, there’s Andrew! Asking us if we needed anything from him. Great guy!
Cate, July 2024
I had a great experience at the beach. Jesper was very attentive and helpful during our stay at the beach! He was there to greet us and prepared our beach chairs and towels. He brought us water and an umbrella. If we ever needed anything he was there for us!
Roman C, July 2024
Jesper took great care of us! Thanks so much. Had a great time by the beach, very attentive service and had everything we needed. Warm water, not crowded and great vibes. Food at Costa was pretty solid, and service was great. Looking forward to coming back again!
Matthew R
A great stay in Sunny Isles. A great room (living room, full kitchen, etc) and great service all around. Special mention for amazing service to Alizé and Marcel at the pool and Rosa at the concierge desk. Everyone here is very helpful and strives to make your stay excellent.
Eugenio R, June 2024
The hotel is nice, and the beach is one of the best in South Florida, but the beach service is unparalleled; that’s really why we come. At first, we were hesitant to pay a few extra hundred dollars for a beach bed; however, Gianni made our two days absolutely special. We brought our 4-year-old and 10-month-old daughters, and he even set up a crib on the beach for us. Spend the extra buck in renting an AcquaBed by the beach, and if you’re lucky, Gianni will be there to elevate the experience.
Robert G, June 2024
The beach couch service is exceptional. Anthony, Thomas, and Kevin were the best. The Spa service was so relaxing; I enjoyed every minute. The beachside dinner was a once-in-a-lifetime experience. Highly recommend. IL Mulino dinner was fantastic too. 5 stars. Everyone at the resort made our anniversary the most special yet.
Chandler H, June 2024
As a family that loves to travel, we were very blessed to get to visit the Acqualina Resort. When we had our visit, the workers were very pleasant and kind and were very good at welcoming guests. We very much enjoyed the wonderful service given by each and every one of the excellent workers. The beds were very comfortable with a very nice view of Miami, along with multiple pools, a beach just outside, and many different restaurant options to choose from. This was by far the most wonderful hotel experience we have ever taken part in, and we completely enjoyed our stay.
Larissa C, June 2024
This hotel is amazing! From my arrival until my departure, I had exceptional treatment. All employees are kind. The food, beach service, spa, gym center, room, and pools are wonderful. I had memorable days!! For sure I’ll come back. Thank you, Acqualina!
Natasja R, June 2024
We came to spend our 10-year anniversary with our two small kids and had the best weekend. Gianni went above and beyond - he set us up with beachfront cabanas equipped with beach toys and floaties for our 4-year-old daughter and even a crib for our 1-year-old! The hotel is immaculate, and the service is amazing. Thank you, Gianni! We will definitely be returning soon!
Luana, June 2024
This hotel is absolutely stunning. It is so clean, the ocean views are stunning, the grounds are beautifully manicured and impeccable. The staff is so friendly and willing to help in any way they can. A special shoutout to Stephanie from the adult pool section; she was friendly and went above and beyond to make sure we were happy. Mike from security helped me fix my shoe when it broke. When I say this is the best of the best, it’s so true. The housekeeping staff is quick to respond to any of your needs. The concierge is friendly and helpful. The reception desk makes your check-in process seamless and quick. Absolutely would recommend to everyone.
Francisco L, June 2024
Nico was a great guy. I enjoyed my experience very much at Acqualina; everything was wonderful and very professional. Nico was a very good beach attendant, and I will definitely be coming back here. 10/10 experience. I recommend you come.
Monica S, June 2024
We can’t say enough great things about Acqualina Resort and the staff! It is an amazing experience! The staff is so friendly, attentive, and thoughtful! For example, as we were sitting by the beach, Kevin and Pablo found out we were celebrating our anniversary, and they surprised us with yummy frozen strawberry drinks and a tray with chocolate chip cookies and strawberries! They had found out from Jorhan that we loved strawberries, and so they made up the treat for us. Jorhan is amazing, too! He remembered my husband loves Coke Zero and would bring it within minutes of us arriving at the beach or pool. Shout-outs to Adriana, Neyssa, and Alize! These ladies are fantastic and took excellent care of us at the Beach Club pool. They make wonderful smoothies too! And Neyssa surprised us with 2 glasses of Prosecco and a gift! We enjoyed seeing Mike each day as he welcomed us to the pool and beach areas! And Valeria made sure we had everything we needed as we lounged by the beach! Acqualina and its staff are spectacular!
Douglas P, June 2024
We were here at the end of April and had a five-star experience. We were coming back to Miami in June, and there was only one choice for accommodations, the Acqualina Resort! The staff is fantastic; everyone is friendly and welcoming. The beach staff remembered us from our earlier stay! Joel & Marcel are the best and took great care of us! Our room is beautiful and spacious with a great view! The restaurants are the best with a great variety! We will be back again this coming Spring! If you’re planning to be in Miami, this is the spot!
Nancy R, June 2024
Matthew, our host at the adult pool, was a joy. He was engaging, funny, and brought us little things we didn’t know we wanted like lemonade and cold towels. Not everyone has the knack to read their guests, but Matthew does. He made us feel more than special and made our day memorable.
Nathan's Dad, June 2024
I have been to this property multiple times and already provided extensive reviews. Our most recent stay was last week. I wanted to take this opportunity to give a shout-out to two servers at breakfast, Gerardo and Jaime. Gerardo has worked on-site for 13 years and provides excellent service. Jaime also provides exemplary care of the guests and has been at Acqualina for quite some time. Many thanks to both of them for always remembering our preferences and making us feel welcome!
Coastal48207295228, June 2024
This is our second time visiting, and it quickly is becoming our favorite hotel. The service is unmatched. Everyone is so helpful and accommodating. Thank you, Matthew, Marcel, and Jorhan, for being so attentive during our stay. The food is fantastic also.
Evelyn H, May 2024
What an absolutely amazing property!! Celebrated my birthday and I can’t say enough about the hotel and staff!! Everything was top tier……..accommodations, Spa, food and hotel staff, especially Matthew on the beach and Randy at the concierge desk!! Looking forward to a return trip!
Leon C, May 2024
Everything about this hotel is amazing. Sofia on the front lawn has one the best personalities and everything that can be. Cecilia and Joel were very helpful and attentive. Great people. Cecilia beautiful personality, helpful so grateful for her. Monica my server was very amazing too. I love it here.
Ali S, May 2024
The service is honestly on another level! Pool and beach staff including Lior, Alejandro, Alejandra, Carlos, Marcel and Travis all went above and beyond to ensure our time was nothing less than spectacular! Food was amazing and fresh! Def my favorite spot in Miami!
Natalia M, May 2024
We love everything about this property. The room is amazing, customer service is top notch, the crew at the adult pool are so hard working and our absolute favorite!! Adriana is a rockstar!!! The food was delicious. We will definitely be coming back.
Maritza M, May 2024
The Acqualina Resort is absolutely breathtaking! The location is picture perfect. From the minute you drive up you feel like you have stepped into paradise. The staff and service is magnificent. They truly go above and beyond to make you feel at home. Adriana at the adult pool is especially wonderful, sweet, friendly and super attentive!
Bianca J, May 2024
This place is awesome!!! 10 stars if I could give it that many. If you visit please go to the poolside bar and visit my guy Carlos. He is the BEST!!! Best bartender! Great conversation and just so sweet. I was having the worst day ever when I got here. He turned my frown into a smile. I won't forget him and I can't wait to come back. Go see Carlos you will love him!!
Wanda S, May 2024
Absolutely love Aqualina Resort and Residence!! The location is breathtaking and amenities top notch!! The staff is extremely friendly and provide high quality service!!! Adriana at the adult pool was so sweet and attentive to our needs. She contributed to our wonderful experience at the resort. Thank you!!
Explore02905136379, May 2024
This was the most luxurious upscale family hotel we have been to. The aesthetics of the hotel makes you feel like you are in Mediterranean. The food is the most amazing. 10/10! Il Mulino New York - Miami is the best restaurant we have ever been too! The food, service, and atmosphere is top notch! The breakfast, buffet and outdoor grill was the best food ever!
The pool service is the most spectacular service we ever had. A true royal treatment from the staff. This was all thanks to Adrianna and Juju. They took very good care of my family and I. The best time at this resort was because of these two wonderful ladies!
The staff at this resort deserve the most praise. Every single staff member went above and beyond from the front desk, to the restaurant, to the pool/beach, to the room cleaning. Thank you to every single person that works here we truly had the best vacation because of you all!
We will be coming back!
Odyssey12972651648, May 2024
Went here with my wife and baby this place is probably the best place we ever been the service was so amazing Adriana and Juju took care of us for 3 days in a row at the family pool even when it was so busy they were 100% friendly and wonderful I would come back here again and again.
Angel F, April 2024
The staff is what makes this place home! From the outstanding hard working valet guys like David to the security guys giving us such a safe environment without worried, the extraordinary service from the restaurant managers such as Ion and Annabella… and the first class servie by the pool from Christopher, Gianfranco and Shoaib and Danny…. I’ve been here so many times and paid the price because they make it worth it and special. A vacation to me, means peace of mind. This place is peace of mind because is where luxury meets first class service. Thank you for all you do!
Rtbrooks, April 2024
Great place with amazing top notch service. Everyone from the doorman, bartenders, concierge, waiters and waitresses and beach and cabana service were above expectations. Thank you Carlos and Artrem and the rest of the team for all your hard work during our stay. We will be back.
Olivia G, April 2024
My friends and I joined the beach and pool part of the resort for 2 days while visiting in town. Our stay was amazing. Chris arranged for us to be set up on the beach with a bed, cabana, chairs and towels both days. Danny met us at the valet and helped us make our way down to the pool and then the beach. He gave us everything we needed without us even having the ask. Towels, waters, fruits, etc. High quality service ! David, at the valet, was very helpful with getting our car. All of the beach and pool attendants were very helpful as well as we went to different areas of the resort. The 2nd day, there was some rain and all the staff went out of their way to make sure we had a spot by the pool to cover so we didn’t get wet. Once it dried up, we went back to the beach and enjoyed the rest of the day. We definitely felt a taste of paradise during our time at Acqualina. Thank you guys ! We will surely be back :)
Manny M. April 2024
Jesper provided us with beach chairs, umbrella and towels with the utmost customer service. Very friendly and approachable.
Philip D, April 2024
Great hotel. Great service, friendly staff and wonderful to see the same employees year after year. They remember you! The beach set up is beautiful with pristine pools nearby. The restaurants are first class. If looking for perfect place for vacation with or without family this property checks all the boxes. You will never go anywhere else after visiting Acqualina.
Lotte v, April 2024
It was our first time at Aqualina Beach Resort.
We had a wonderful stay of 2 nights.
We had a nice and big room.
We spent 1 day at the beach. Kevin Made it a great day for us. Hé provided us soft sunbeds with more than enough towels. He brought us a fruit platter to make us feel welcome on our first day.
We had a great day with our 2 kids on the beach and pool.
Lolli1234, April 2024
Incredible experience and service. So friendly and helpful in general. More specifically, Nicholas K. was attentive and pleasant. I cannot speak more highly of him. We will be back and make sure to seek him out!
Sfr8557, April 2024
We spent the day being pampered by the pool by Natalie and team . We were treated like Royalty and are so grateful . Thank you for a beautiful day. The food we had was amazing and the drinks we delicious . We had the best staff and I encourage any family to visit the Acqualina.
Kiril T, April 2024
Gianfranco is the best ever. He made sure that my stay was perfect. He is kind and really caring, making us feel Acqualina as my second home. We love this place, the pools are really fun and family oriented. The food at the grill is delicious as well.
Michelle E, April 2024
Thank you to Marsha, Conrad and Hector!! Best birthday beach trip ever, genuinely enjoyed myself and the weather was behind perfect! I definitely recommend the passionfruit margarita, the thai coconut and the delicious burger! Can’t wait to come back!!
Frank B, April 2024
Huge thanks to Victoria, the guest experience concierge who went above and beyond for me. She managed to find a special tequila I wanted through a third-party service and handled my ever-changing requests with incredible patience and efficiency. Victoria thank you very much making this so easy. Truly appreciated!
Irina S, April 2024
The best staff of the world is here!!! I spent most of my time at the Lawn and it is so nice! The couches are comfortable and the service is special. I remember Gianfranco from my last stay and he has been amazing. Gianni was kind and caring as well. It was great being back to my second home !!!
Maximus L, March 2024
Service on the beach was second to none- you want for nothing as a team is always at the ready to make sure you have everything you could need or want. Jesper has been taking great care of us during our stay, and we look forward to coming back after this stay.
Omer T, March 2024
The hotel is super, I liked everything very much, I will be back in the summer or autumn but with my family, I want to highlight the concierge, very friendly, I really liked the Costa Grill and the waiter Monica and the beach worker Vlady , he is incredible.
Juana T, March 2024
An amazing experience overall, We met Todd on the way down and he was great. We were serviced by Ethan, Daniel, and Adriana while we sat outside and they were superb. Very professional and pampered our family. Conrad was awesome.
The aesthetic all around the property is beautiful. Seems like tight nit leadership.
Ariella.muller1, March 2024
We came down to the Acqualina for an escape from the dreary New York weather. From the moment we arrived we felt our worries melt away! The property is gorgeous and well maintained and every member of the staff is friendly and dedicated to the highest level of service. In particular, Gianfranco on the beach went above and beyond to make our beach experience fabulous! From greeting us with a smile to making sure we had towels, water, and umbrellas, Gianfranco made the beautiful beach even better!
Nancy A, March 2024
The service, as always, was perfect. Friends came for a bachelorette weekend and we could not have had a better time thanks to the fabulous staff!! The beach staff were top-notch. Max, who attended to us both days, was beyond attentive, creating the perfect cabana environment for all of us to enjoy conversation and providing all the necessary items. He made special efforts to create the perfect day for the bride-to-be.
Aris, Marcel, and Conrad stepped up to ensure we had the best beach service. The food and drinks were perfect. They each paid special attention to the group, knowing we were celebrating!! Everyone helped make the weekend special by providing extra touches tailored just for us. We are grateful for the love that was poured on us. 10 STARS
Stephan W, March 2024
Adriana was amazing. She was working at the adults pool and her service was over the top. She made my wife and i feel very special. Riccardo was also very helpful. We will be back. Acqualina was a great experience loved the restaurants and amenities.
Harvey N, March 2024
The service that we have received in the past 10 days has been phenomenal, especially Masha at the pool and beach. I look forward to coming back again at the end of March and I am sure that it will be as great as our trip this time. Thank you for your hospitality.
Candy Summers, March 2024
My partner and I we’re over from the Uk just last month, we we’re on business and also our engagement.
We chose to stay at the Acqualina we had heard so much about this five star hotel gem and to our very much pleasant surprise, it was absolutely flawless!
We we’re received by very friendly reception staff taken to our room, which was absolutely gorgeous and facilitated for our engagement stay, The breakfast was of high quality and standards, service also location of the hotel perfect along sunny isles beach.
Management staff, I have to say we’re at the top of their game and I thoroughly enjoyed a departure meeting with Muro and Mark, It was great building relationships for my future return.
Waiting staff members must be mentioned, excellent at their job we’re Victor and Jamie On breakfast service!
Pool and Beach attendants Louis and Gianfranco, were absolutely amazing at their jobs too!
I’m in the Travel industry myself and I have to say this really is deserving of its ( best hotel in Us award)
Do pay it a visit and enjoy true classic classy luxury indulgence!
Houssam A, March 2024
Service level is above and beyond! Personalized thoughtful and wonderful. Adriana Navarret at the pool is amazing. Makes us want to come back over and over again The rooms are luxurious and well appointed. The beach and pool area is expansive and the restaurants on property Avra and costa grill are both great.
Blake A, March 2024
The Acqualina Resort is stunning, with manicured lawns, deep red fabrics, beautiful pools and a huge stretch of white sandy beach. But what truly sets this resort apart is the service! The entire staff goes out of their way to make each interaction memorable, and each day special. My wife and I hosted her sister and brother-in-law for President's Day weekend at the resort and had an amazing time. In particular, thank you to Aris for catering to us each day on the beach and keeping us laughing, and to Jorge who made our lunches on the terrace a 5-star experience (especially the outstanding rack of lamb).
Shout outs to each of the staff who make sure we never want to leave - Chris, Max, Ethan, and Matthew for getting us great spots on the beach; servers Monica, Deylan, Conrad, Ricardo, Robert, Marcel, and Alejandro for treating us like family; JC and Carlos at the bar! And Ion for keeping this great staff working so well together! I highly recommend the Acqualina Resort for an excellent experience.
Jemilio74, March 2024
Probably the friendliest service I have ever experienced. Everyone was always asking if we need anything. The rooms were spotless and well appointed, the maids do an amazing job every day making the room feel like no one has been there before you. It was my wife's 50th bday and they surprised us with a chocolate cake champagne and a candle as a gift for my wife. Very much appreciated. The restaurants on site were all excellent. The adult pool is a must if you want serious tranquility. Book a cabana and enjoy what feels like your very own pool. the beach and pool staff are amazing and friendly. Its not cheap but you get first class treatment and amenities here. Definitely on my come back again list. Thank you for making my wife's birthday weekend so enjoyable.
Vivian t, March 2024
Vladyslav took care of me on the beach…. He was so polite & efficient & was constantly checking on me to make sure we were very comfortable…. & had everything we needed to make our day special….we will definitely come back & we hope glad will be able to take care of us again…we were extremely happy… Tysm
Yossie Friedman, March 2024
This is our third time here at the facility and it was absolutely beautiful. The staff, including Valeria at the beach, we're extremely helpful and attended to our every need. I have never been to a facility that's spent this much time and effort on the individual needs of every guest. It's like you are the only guest in the hotel.
Ellen L, March 2024
We are having a wonderful stay at the Acqualina Resort with my family. The pool and beach staff are so caring and attentive, specially Gianfranco, Francisco and Vlady. They have been taking care of us this entire time, making sure everything is perfect.
Laura G, March 2024
Acqualina Resort is one of the best hotels I have been to. This is our second time staying at this resort and it never disappoints. Their rooms, beds and staff are exceptional! Poolside at Acqualina is so inviting and the staff such as Adriana and Monica make it even better! If I could give this place 10 stars I would!
Debbie54655, March 2024
Every visit to the Acqualina is always a wonderful experience! The property is gorgeous and beautifully maintained. You experience the impeccable level of service from the moment you drive up to the property. The valet and door personnel are all friendly and helpful. The really stand-out feature, however, is the service on the beach! We were fortunate to have Gianfranco set us up. He greeted us with a big smile and could not do enough to make our time enjoyable. He checked back frequently to make sure we always had everything we need! The Acqualina does not disappoint!
Nina G, March 2024
I am from New York, and every time I come here, Gianfranco, the pool and beach manager takes an amazing care of me and my family. The staff is well trained and made my family stay perfect. We love coming to Acqualina at any time of the year, it is our number 1 spot.
Matthew W, February 2024
Jorge and his staff where absolutely amazing. They made my girlfriend’s birthday the most special and memorable day ever and I’m so grateful to them forever and ever. For a special day thank you our server and the service we received not 5 stars 6.
Elena B, February 2024
One more time Acqualina proved to be an amazing place. From the moment we stepped in we were surrounded by hospitality and kindness. I want to personally express my gratitude to Victoria from guest services team who always makes us feel very welcomed . She has been always very patient with all my requests, very attentive and very helpful. She has an amazing personality. Hospitality and unprecedented integrity and professionalism of the hotel staff makes this place very unique.
Nadine E, March 2024
I cannot say enough amazing things about my experience at Acqualina and their staff. Went with my best girlfriends for an un-bachelorette weekend (I'm in my 50s and getting married in June). My friend, Nancy, was generous enough to let us stay at her residence here, which was absolutely stunning overlooking the beach. We spent our days on the beach Friday and Saturday, and could not have been better taken care of by Max, Marcel, Aris and Conrad. Max, in particular, went above and beyond in not only making sure we had everything we needed but also anticipating our needs, keeping us updated on the weather, bringing us little surprises like refreshing popsicles and champagne toasts. When I said I loved his shoes, he brought me a pair of them the next day! The whole team was so professional, attentive, warm and gracious. On Sunday, we stayed by the pool, and Monica was so sweet and made us feel so taken care of. The property and beach are gorgeous. Everyone is so friendly and un-pretentious. Richard took care of us at the bar and made us the best cocktails ever. I felt so special. Thank you, Acqualina, for making this weekend with my closest friends such an unforgettable experience! Truly appreciate everything your staff did.
Tatiana M, February 2024
We love the Aqualina! The staff is so amazing and hospitable - especially Gianfranco Berardi and his team. We spent the most perfect day on the beach drinking Aperol spritz and enjoying the beautiful Miami weather. It’s our favorite place to go to enjoying a relaxing day on the beach.
Henry D, January 2024
Great hospitality, the beach chairs were great and all of our needs were met. Fernando was very helpful and made sure that all of our needs were met. He was also very easy to talk to. The beach chairs were great. Coming from New York it was a warm welcome.
Antonio H, January 2024
Fernando was very helpful and attentive to us. He made sure to check in to see what we needed throughout the day. It is nice seeing the Acqualina provides top tier staff. I have been coming to the Acqualina for a long time and Fernando stands out every time we come.
Oxfordgal, December 2023
This hotel is amazing. It’s very clean, the spa is great, the rooms are beautiful and the service is top notch. Matthew was extremely helpful and friendly while setting up our chairs at the beach. Every person that works there is outstanding with friendliness, cleanliness and service. We can’t wait to come back!
Jessicalcrozier, December 2023
The service is impeccable! From Myrka at the front desk, to Ion and Jorge at lunch, to Matthew at the beach…we couldn’t have asked for better service. The room is amazing. So spacious, comfortable and inviting. Don’t miss a soak in the tub with the bath salts! We will definitely be back.
Resort61482665836, December 2023
This hotel is probably the best I’ve been to! We went with another couple to celebrate our birthdays. They made us feel so special the entire weekend! The staff is top notch, customer service amazing! And the hotel is absolutely beautiful! We will all definitely come back!
Chris K, December 2023
I recommend this resort to anyone, whether traveling as a couple or with a family and will be planning my next trip back. Highlights of the December 2023 trip with my family include:
- Ease of check-in. You text with concierge prior to arrival so they know when to expect you.
- Friendliness and warmth of resort team. From the director of guest services Victoria who was so helpful in accommodating my family's needs and treating us like family, to the beach/pool staff of Matthew, Kevin, Sophia, Paula that greeted us each morning and brought my daughter treats/toys, to the breakfast crew of Jaime and Richard that were so friendly and attentive it was such a welcoming environment.
- Location doesn't get any better, very safe and convenient for restaurants, shopping, and within walking distance of Publix grocery store.
- Hotel accommodations and grounds are 5 star. Beautiful property and rooms, excellent choices for dining onsite, pools are great and there is a zero entry pool for toddlers.
Lulita M, October 2023
We stayed at Aqualina for my boyfriend’s birthday. The hotel itself it’s great, room, accommodations, amenities, etc, but what makes it even better is the staff. Everyone looked happy and was very attentive at all times. Julian at the front desk offering us the hotel tour; Gus helping us with our luggage; Adriana and Julio from room service; beach attendants were great, definitely made our stay amazing, The 3 Matthew’s and Facundo 3 different Mathew took care of us, and they were outstanding). Ricardo and Nia were our servers in both beach and pool, great service and great drinks and food.
Overall our stay was memorable thank you all the love that we received from the staff. They decorated our room with balloons, brought a cake and a bottle of champagne to celebrate.
We would definitely go back to the hotel and would recommend to everyone.
LEYANIS S, October 2023
It has been a wonderful experience, the hotel is from another planet, I loved it, the service was incomparable, excellent in every way. It was my birthday weekend and I had a wonderful time, the pool was super clean and the service was exceptional, especially Miss Paula, charming and excellent in her treatment and service. Without a doubt we will return.
Serge A, October 2023
Exceptional service truly elevated our stay at this hotel. I can confidently say it's the best service I've ever experienced. Adriana, who looked after us by the pool, went above and beyond to ensure our comfort and satisfaction. Her attentive nature made us feel truly pampered throughout our visit. Beyond the outstanding service, the hotel itself was a gem. Impeccable facilities, a serene ambiance, and attention to detail in every aspect made our stay truly memorable. We couldn't have asked for a better experience.
Lulita M, September 2023
We stayed at Aqualina for my boyfriend’s birthday. The hotel itself it’s great, room, accommodations, amenities, etc, but what makes it even better is the staff. Everyone looked happy and was very attentive at all times. Julian at the front desk offering us the hotel tour; Gus helping us with our luggage; Adriana and Julio from room service; beach attendants were great, definitely made our stay amazing, The 3 Matthew’s and Facundo 3 different Mathew took care of us, and they were outstanding). Ricardo and Nia were our servers in both beach and pool, great service and great drinks and food.
Overall our stay was memorable thank you all the love that we received from the staff. They decorated our room with balloons, brought a cake and a bottle of champagne to celebrate.
We would definitely go back to the hotel and would recommend to everyone.
Casey T, September 2023
Carlos at the bar was fantastic- we quickly became friends, and his bartender skills are special - every drink and conversation with Carlos edified our experience and we will be back because of the excellence of both Carlos and the rest of the team at Aqualina
Kirti A, August 2023
I wanted to make sure I take time to appreciate the wonderful hospitality of the staff and the 5 star services of the resort. It's worth the money we spent . They made my son feel extra special as we went there to celebrate his birthday . They took extra care of our elderly parents and made them feel comfortable and looked out for them. Special thanks for the managers- Alisa, Mark, and Marcello and the most wonderful- Chiro the restaurant manager. Also would like to acknowledge the wise Victor who always cheered us at breakfast and Camilla for serving 3 generations of picky eaters. The rooms were super clean and the beauty products from ESPA were amazing luxury. Loved the bath salts. The kids loved the pool and the amenities. The beach was overall great and clean . Great place for any celebration- just tell them and they make it extra special. I do want to acknowledge the Amazing chefs - they make the best Falafel and its accompaniments . Even if you are vegetarian - you will find amazing food to eat here. DO want to add that Alisa went above and beyond to take care of me after i had a small accidental fall. So, the 6th star is for the sweet and amazing Alisa- the rockstar of Aqualina.
Nicole L, August 2023
This hotel is probably the best I’ve been to! We went with another couple to celebrate our birthdays. They made us feel so special the entire weekend! The staff is top notch, customer service amazing! And the hotel is absolutely beautiful! We will all definitely come back!
Te D, August 2023
Aqualina deserves 10 stars. My husband and I came to celebrate our 10 year anniversary without our kids and wanted the ultimate relaxing vacation. We got that and so much more. The customer service here exceeded our expectations. We have traveled all over the world and have yet to receive this level of service. Jimmy at Il Mulano & Matthew on the beach were some of our many favorites. Every staff member went above and beyond to make our anniversary extremely special. We 1000% will be back. Honestly after this experience we can’t imagine staying anywhere else! Thank you aqualina for the best vacation ever!!!
Triana P, August 2023
Our experience at Acqualina was just wonderful we have been coming here for 15 years , the best beach experience in Miami ! The team at the beach is amazing , the manager Ion is so attentive and is like a friend to us and the beach team especially Benjamin Ashkenazy the kindest most efficient person ! We are sad to leave. Also, Rachel who is high up in the management took the time to personally make sure we were happy. All around the best luxury beach hotel in Miami !
Nathan’s Dad, August 2023
We travelled as a family to Acqualina with a 4-year-old and our two elderly parents in their 80’s. I can’t thank the staff at Acqualina enough for being so kind and accommodating during our 5 day staff. This was our second trip to Acqualina with our first just 2 months ago. We were so impressed we decided to return before the start of school. A special shout out to Adlija Diaz with Guest Services who went above and beyond to create truly spectacular memories for my family. Adlija was incredibly generous in helping us celebrate our 10th wedding anniversary and making my son feel very special with his own Acqualina teddy bear! We can’t wait to return to the resort again to create more family memories. This is truly a magical place thanks to sincere and dedicated team members like Adlija. We are so thankful and look forward to returning to our home away from home very soon!
Martha Valencia, July 2023
Let me tell you about Luci because he is simply amazing! He always goes the extra mile for us. It's unbelievable how, even after a year, he still remembers our names when we visit. Now, let me talk about Ethan. Oh my goodness, he was an absolute superstar at the beach! While we were lounging on our aqua beds, he made sure to take care of our every need. He was so attentive the whole time. And lastly, I have to mention Rebecca at the spa. She gave me the most incredible massage I have ever experienced. Seriously, it was out of this world!
Daniel, July 2023
My wife and I traveled from California to stay at Acqualina in June 2023 for our anniversary. We received a text from the Acqualina team a few days prior to our arrival welcoming us and telling us to not hesitate to reach out if we had any issues. This interaction was the first of countless interactions we would experience during our trip where the Acqualina team consistently provided intentional care for us. Our flight was changed last minute and we arrived several hours early. Andrés, at the front desk, immediately took care of us. Vika gave us a tour of the property and encouraged us to enjoy the Il Mulino breakfast buffet (included with our stay, since we booked through American Express) and then hang out in the spa (access also included with AMEX) until our room was ready. We enjoyed breakfast and the spa, and then Andrés messaged us to let us know our room was ready. He said he had a surprise for us as he walked us to our room. Our room had been upgraded to an Oceanfront Classic Suite and it was decorated for our anniversary. We genuinely felt like guests during our stay. The Acqualina team regularly acknowledged us by name and took care of us at every turn. From Mike at the pool, Brandon, Danny, and Monica at the beach, Tanya at the spa, to the entire team at Il Mulino...my wife and I have never experienced such intentional care and service from a resort (and we've stayed at many amazing places throughout the world). Acqualina prides itself on its service and it shows. We booked through AMEX (see attached photo with the list of AMEX perks we received) based on the amazing reviews and I echo every amazing thing that was said about this property and team. We also should mention that the beach access is phenomenal. We spent soooo much time in the ocean. We will 100% return and I've never been so eager to write a positive review.
Joe B, July 2023
This is without question the #1 resort in the US. Beautiful hotel and facilities, unquestionably the best service throughout the entire hotel. Restaurant is amazing, the rooms, beach, pools and spa are luxurious and immaculate.
We visit them twice a year and are never disappointed.
Treat yourself, this hotel is 5 Star PLUS!!!!" The real difference maker tho is the staff there. Everyone there goes out of their way to ensure total satisfaction.
I want to point out a few staff members that made our stay special.
You have an absolute gem in Lucio at reception. We have known him for the several years and visits we've had and he always seems to check us in. The welcoming smile, always recognizes us by name, always remembers to have our favorite room (1704B). These things are very important to us and make us feel at home.This is the ideal person I would want as an staff member to make that all important first impression. Besides our room preference, he has literally brought our room keys to us on the beach when our room was ready, arranged for my daughters food requests and beach toys, I could go on and on, he simply goes beyond 5 stars, he is top notch. Ethan and Stella (beach and pool) . Made sure our cabana and umbrellas/towels were ready before we arrived, kept us hydrated with ice water in the 100 degree heat, and continually checked on us for whatever we needed. Rebecca(spa services) . My wife commented this was the best massage she has ever had. Thank you again Acqualina we will continue to see you year after year !!!
Stella B, June 2023
Acqualina is my favorite hotel in Miami. Never disappoints! But on this trip, the service of the hotel has outdone itself. The day before I left, I received whats up message from Victoria. She was a part of the guest services team. I was pleasantly surprised, and even thought that it was a robot! But on arrival I met her, SHE was a real person 😊!
She was very sweet and kind ! The level of her professionalism is unmatched!
The breakfast in the morning was very delicious!
The pool area is incredible, the beach and the beach staff is amazing. Room was always nice and clean!
I want to thank again Victoria Bilenko for her grace and generosity
Kudos on an amazing property.
Anthony I, June 2023
The ITALIANO family cannot thank the acqualina staff enough. we've been going for 10 years+ and have always had an amazing experience. thank you from the bottom of our hearts for treating us like royalty.
a special shout out to staff: BEN- (white shirt on the beach)- an absolutely OUTSTANDING individual. the italiano family cannot thank him enough for making our stay, the best ever. he is worth his weight in gold. Kevin- great guy. what a fantastic work ethic!
MIKE-(places wrist bands on, and security). MIKE is a salt of the earth, absolutely outstanding wonderful individual with a heart of GOLD. a true gentleman and more.
Red shirts (beach food servers): CONRAD- fantastic individual. absolutely wonderful. Marcel- heart of gold. Monica- another salt of the earth/heart of gold. Dmytro- wonderful gentlman.
Blue shirts (managers?): ION- outstanding. Ion could not do enough for you. perfect gentleman and wonderful individual. another individual worth his weight in gold.
-Brandon & Shoaib: absolute gentlemen. kind hospitality.
-everyone was wonderful.
Racquel H, June 2023
I enjoyed my stay!!! The hotel was so beautiful and Mediterranean. I love the staff, especially Fernando because he was so accommodating and kind! The pool and the amenities were outstanding and he made sure to check in with us throughout the day.
Chrisy M, June 2023
This resort is the gold standard for service! From the front desk, beach service, housekeeping, security, every employee knows your name and enjoys what they do. Carlos at the Costa bar went above and beyond. He had fresh brewed tea for me each morning before the bar was open for the day.
Roberto with chair service took great care of us. He stopped by every day to say hello and check on us. He was awesome! Ben we met last year with chair service and he was back this summer. Enjoyed seeing familiar faces.
The hotel and rooms are beautiful and clean to perfection. This was our 4 trip to this resort. Unfortunately our flight was cancelled but working with the staff to book another night was so easy and realized all the stress.
I could write much more because everything was perfect!
Janet E, June 2023
Best service we have ever experienced.
Matthew at the pool and beach is top notch. Very attentive and friendly. Super service
Marcel at food and beverage is top notch also. So friendly, attentive and professional. Super service.
These two guys have made our stay here so exceptional.
Cheri K, June 2023
As beautiful and luxurious as the resort is, it is the people whom I will forever remember and cherish. Special shout out to Mike, Christian Gamarra, & Reuben Trane. Thank you for making my stay extra special!!
Go38289545324, June 2023
My family and I are well seasoned travelers. The Acqualina resort is spotless, elegant, culturally diverse with excellent food, accommodations, and location. However, it is the Acqualina staff that sets this resort apart from all others. From the moment you pull up to the front entrance, you feel pampered and cared for.
The valet, the front desk staff, concierge and all support staff set the example that all other 5 star resorts yearn to achieve.
The front desk manager, Alisa Geller was stellar. She exuded a level of professionalism and knowledge of the resort. Her willingness to go the extra mile to make our stay absolutely fantastic should make Acqualina lucky and proud to have her there.
Our concierge Randy Ross was similarly fantastic. Although the resort is absolutely fantastic, its brilliant staff sets Acqualina apart from all other resorts. If i could give 10 stars, I would.
JM60, June 2023
Amazing..once again. This is the second time here z my birthday and it is even better then the first. I’ve been pampered since we got here. The rooms, the staff and the amenities can’t be beat. We’ll be back next year and already can’t wait. Want to shout out to the waiters and pool staff who really took care of us.
Rob P, June 2023
Our second time at Acqualina (this time for my birthday) and couldn’t have been better. From the luxurious rooms and gorgeous property to the attentive and caring staff, it’s at the top of our list for a romantic getaway. Shout out to Carlos at the poolside bar who made the birthday festivities all the merrier!
Christy McCormick, June 2023
The resort is one of the best in the area. The service is above and beyond at every turn! The rooms are beautiful and clean. Other luxury resorts should use Acqualina as their model for success! Reuben at concierge is absolutely one of the best!!! He made our stay perfect!. Secured last minute dinner reservations and greeted us every time we walked by! What a great experience he made for us!
Edie H, June 2023
We stayed at Aqualina for 4 nights. The accommodations were very clean and comfortable and the building and grounds were pristine. We had so much fun at the pool and beach because Matthew and Marcel took care of our every need. I can’t say enough good things about Matthew and Marcel. They went above and beyond.
BB, June 2023
The pool service is beyond amazing! I always feel like totality staying at this place because of how well I’m treated and how informative and kind the people are. This trip I was luck to have Stella and Ellie helping me by the pool and I’ve never felt more at ease being at the pool with my son. I was kindly talked to, I was catered to without being asked. I would recommend this hotel(and I often do) to ANYONE coming to Florida. If you get the pleasure of meeting Stell, Ellie, Franco the bartender, Mike the pool attendant or any of the staff here really I am jealous. They are amazing. They are kind and they have to deal with some crazy people but always have a smile on their faces, kind words coming out of their mouths and grace. I love this staff and I love this hotel.
Karo T, June 2023
The property is gorgeous and the green outdoor spaces make the Acqualina stand out from all other resorts. However, what really sets the Acqualina above other properties is the level of service throughout. We especially want to mention Monica, who always greet us with smiles, she was quick and efficient, we felt like royalty, she never stop running around getting things done and assisting all the guests! Ben was outstanding at the beach. We want to thank Ion for his attention to all the details that make the difference.
Fred A, June 2023
Joaquin did an amazing job at the beach. Every staff member from the moment we got there until we left was extremely courteous and helpful. Our guest team surprised us everyday with chocolates, fruit, wine and champagne everyday!. Unbelievable experience. Coming back every 6 months!
Barbaro7, June 2023
I am truly amazed with the attention to detail Masha has. She really cared about our comfort level and making sure my girlfriend and I were having the best experience of our lives. Despite the not so favorable weather, we still had a blast and ate most menu items. 5 stars all around!
Thank you Masha, you are a rockstar and you deserve recognition.
Tammy A, May 2023
The service is incredible. From the minute you pull your car up to checkin these guys get it right. The food, the care and the attention to detail is amazing. They sincerely care and they have a great attitude - it’s a team of people supporting each other and is as guests. The place itself is fantastic and if you can make it happen - shoot for the ocean side rooms. Amazing views, comfortable and relaxing.
Jennifer W, May 2023
The service is amazing! From arrival to departure they ensure your every need is meet. The food and drinks were all very good. Elizeth at the adult pool was so incredible. Thank you to the entire staff for making our trip fantastic.
Discover04441998706, May 2023
I want to start by saying that I rarely write reviews unless a product or experience is absolutely AMAZING! My husband and I recently went on vacation to this incredible resort, and I just had to share our experience with you. It was beyond our expectations, and I cannot recommend it enough.
The staff was incredibly friendly and went above and beyond to make sure that we had the most memorable stay. It started with our arrival when our room included a bottle of champagne and chocolate covered strawberries with the nicest anniversary congratulations card. We booked our stay with the AMEX Fine Hotels and Resorts, and we highly recommend this. Booking with them comes with a laundry list of perks. Upon arrival, the room upgrade wasn't available but Marcelo, hotel manager upgraded us after the 2nd night to the most lavish suite that blew away all expectations. It was truly a WOW experience and not just a typical one level upgrade. The service didn't stop there. At the pool, Ellie assisted us, and I asked if you could purchase the sunscreen that they provide at the spa store because I loved it so much. She checked on this and the sunscreen at the store was different, but she provided me with the name of it. About 30 minutes later, we were at the beach and here Ellie comes with 2 glasses of champagne, 6 hand filled bottles of the sunscreen that I liked to take home and the most thoughtful card. Again, this was a WOW moment. We were able to utilize the spa amenities as part of the perks with the AMEX card and Leah at the spa made our time there so positive and went out of her way to welcome us each time and feel important. Gus assisted us a couple times with our luggage and really went out of his way to make sure we had everything needed in our room. The amenities were top notch, and everything was so clean and well maintained.
The food was absolutely delicious and there were so many options to choose from. We ate at Il Mulino, Ke-Uh, Avra and Costa Grill and they were all so wonderful, and very different. We would totally go back to all of them! Additionally, we had room service and breakfast at the buffet which was another perk of the AMEX card. This was a very nice benefit and great way to start the morning.
The location was breathtakingly beautiful, and the views from the room were stunning. The location between Ft. Lauderdale and Miami was unbeatable. We flew into FLL and it was a short Uber ride to the resort. While there, we went to the Hard Rock Casino, Aventura Mall and South Beach one night for dinner - all withing a short uber ride.
Overall, we had an incredible experience, and we would definitely recommend it to anyone who is looking for a luxurious and relaxing vacation. If you're looking for a place to unwind and escape the hustle and bustle of daily life and be close to Miami without the "party" atmosphere, this is the resort for you! We will be going back and have already recommending it to others!!
NorthStar1505, May 2023
Incredible. Deserves all the awards. Service was exceptional. The beach team were awesome. Shout out to Gabriel and Alejandro! We celebrated my wife’s birthday and Reuben (concierge) went above and beyond to make it all extra special. We turned up to a birthday cake, bottle of good champagne and balloons. They even left milk and cookies for the kids. Yes, it’s expensive but you get what you pay for.
Taylor N, May 2023
We stayed a few days at the Aqualina and the views are incredible. Sitting on the beach was my favorite part, not only are the drinks tasty but the service was incredible. Our beach attendant Gabriel was outgoing, quick service, friendly and just awesome. Couldn’t recommend Aqualina more to friends and family!
J'on S, May 2023
Fantastic Customer Service! Clean Rooms and Amenities!!!
Fernando took care at the beachfront he was awesome!!!!
Great experience for young, old and experienced travelers alike
Thank you Acqualina team!!
Jen F, May 2023
Wonderful stay with our five year old daughter. The hotel amenities are great—if you’re here from Thurs-Sunday they have a kids club. The hotel staff is incredibly kind and helpful, often going out of their way to help or surprise you with extra amenities. It was our wedding anniversary, so they made us feel very special. We had a huge suite with a balcony, full kitchen, and extra bedroom/office. It was truly beautiful and extremely spacious. We’ll definitely be back!!
Stephen L, May 2023
Beautiful Resort. Such an Amazing staff. Everyone has been so polite and everyone has been proving absolutely impeccable service. Beautiful views from every place we’ve been on the resort. Highly recommend!
Mike S, May 2023
Our stay at Aqualina Beach Resort and Spa was absolutely incredible! From the moment we arrived, Kevin, Monica, and Bradley provided exceptional service. Their warm hospitality and attention to detail made our vacation truly unforgettable. We highly recommend this resort for a fantastic and rejuvenating getaway. Thank you, Kevin, Monica, and Bradley, for making our stay so special!
Excursion30029167899, May 2023
The most comfortable bed and pillows on the planet. The service at this hotel is unmatched. Masha and Monica at the pool were so attentive and took amazing care of us. The hotel was at 90% capacity and the staff handled it so well. We will be back soon.
Nicole K, May 2023
Such a great experience at Aqualina Resort today! Fernando helped us at the beach and was so sweet he did such a good job of attending to us! Definitely recommend coming here if you are thinking about it.
Emily K, May 2023
Beautiful views an amazing food but by far my favorite thing about the resort was the staff. Service was impeccable and they were all so friendly. You could tell they liked their jobs and wanted to be there. They were so focused on making sure we had a comfortable stay and constantly anticipating our needs. We will be back!
Anath, May 2023
My name is Anath, and I stayed here at the Acqualina Resort with my uncle. Fernando took care of me and he was so sweet and kind. Made sure everything was ok and kept checking in. Definitely would come back again. Enjoyed the stay a lot!
Oldprinttraveler, May 2023
I don’t know where to begin to describe my positive experience at this fabulous resort called Acqualina. Located in Sunny Isles Beach, it is close enough to Miami attractions yet far enough away to experience the serenity and sub tropical feel of an upscale residential beach neighborhood of high rises that are architectural gems in themselves.
Since I was a solo traveler, the entire Acqualina staff made me feel welcomed with a sense of belonging. After Victoria, the Director of Guest Experiences, asked me if I was celebrating anything, I told her that I was taking advantage of a long awaited time off after a recent retirement and the care for an elderly parent. Once my finely appointed and upgraded suite was available, much to my surprise, I walked into the room with a “Congrats” sign and champagne, fresh fruit, macaroons, and a small gift. This was just the beginning of the “culture” found at Acqualina.
Acqualina’s ability to personalize your experience was shown everywhere from the cheerful smiles and pleasant exchanges to making sure your experiences are met by those such as knowledgeable Randy and George at concierge and Julian and John at the desk. The breakfast staff was efficient and pleasant with an a la carte or buffet choice. Even the young men working the beach lugging the umbrellas and chairs and delivering cold water added a special touch when they found out that I had retired. Alan and the boys made a card with the Yankees symbol on the cover and delivered ice cream and macaroons across the hot beach as an expression of congratulations. The resort’s culture was also exemplified by the friendly and classy guests who patronized it.
I dined at all three property restaurants of Ke Hu, il Mulino and Avra, all of which were outstanding with quality food and service. If you’re walking next door to Avra, take a peek inside the residences lobby designed by Karl Lagerfeld. Miami has many fine restaurants and the choice is yours, but you also may not ever have to leave property. Furthermore, the peacefulness of the “adult only” pool and resort spa was spectacular.
I could go on, but overall, I found a gem in the Miami area that is second to none because in addition to the high quality facilities Acqualina possesses, the professionals who work it make it a place you want to return.
debbie54655, April 2023
The property is gorgeous and the green outdoor spaces make the Acqualina stand out from all other resorts. However, what really sets the Acqualina above other properties is the level of service throughout, especially at the beach and pool. We especially want to mention Adriana at the adult pool and Gianfranco at the beach who always greet us with smiles, are quick and efficient, and never stop running around getting things done and assisting all the guests! And of course we want to thank Christopher for ensuring everything runs smoothly and his unwavering attention to all the small details that make the Acqualina so great! We also want to mention Mike at the outdoor desk who is upbeat, friendly, and always ready to help in any way! Amazing staff = amazing property!
Jas B, March 2023
No words can describe my stay at the Acqualina Sunny Isles hotel.
Amazing, wonderful, easy, comfortable, especially the pool and beach staff were very friendly and on hand for anything. The Sunday brunch is the highlight.
Cristina I, March 2023
The Acqualina is the best hotel in all of Florida. Stayed there recently for an anniversary trip and it was the best experience ever. We were greeted by friendly faces at the valet and concierge desk and our room was ready immediately. When we arrived to the room there was champagne and a cake with balloons and a note wishing us a Happy Anniversary. Rachele, Victoria and Grant all greeted us too and welcomed us to the hotel. They went above and beyond to make our stay exceptional, which it was. We dined in ill Milino, KeHu and Costa Grill and everything was delicious. The service was on point too. The only thing that was wrong with the trip was it went too fast and was too short. :-). Wished we could have stayed longer than we did go feel even more rested than we did. 5 Stars all around for the best hotel in all of Florida!!!
Laura B, February 2023
We had an amazing experience at Acqualina! Our beach service was incredible! Highly recommend! Shaquille took great care of us. Everyone who helped us as at the hotel was wonderful, from the beach to the spa to the restaurants.
deejtage, January 2023
I can see why soo many people take up residency here, by the end of our 4th day we didn't want to leave...the hotel and experience were top class more than we could have imagined celebrating and cherishing our last vacation for a while. Their attention to detail in every aspect of the hotel is impeccable and the best part is that it did not even feel like a hotel. No large crowds at check-in, or elevator, or unable to get a lounge chair. It felt like our own slice of paradise. From the spa, to the restaurants, to the housekeeping it all lived up to perfection.
Special shout-out to Victoria (from Guest Experience) who made our time at Acqualina unforgettable! It's people like that that raise this resort above the rest. More shout-outs to Igor, Shaquille, and all of the staff who embraced us at Acqualina!
Laura F, January 2023
My husband and I travel a lot and we both agree that this resort is one of the best we have stayed at in many years. The service is above and beyond in every regard. Everyone is super attentive, nice, and look after every single detail.
Specifically, our beach attendant Daniel went above and beyond to make sure our experience was perfect in every way, every day of our vacation. Super personable, professional and helpful. Additionally, William, the head mixologist at Il Mulino, took amazing care of us and even remembered our names and drink orders the next day, as well as gave us recommendations as to what to do during our stay.
As a final testament to our amazing stay, we booked another trip here for March, while still on our trip this month. We can’t wait to come back!
